Get in Touch
We'd love to hear from you! Whether you have a question about our products, need help choosing the right MTB kit, or simply want to chat about mountain biking, we're here to help.
Email us at info@trail-dna.com and we'll respond within 1–2 working days.
For shipping information or returns and refunds, you may also find our policy pages helpful.
Business Information
TrailDNA is operated by TRAILDNA LTD, a private limited company registered in England and Wales.
- Company name: TRAILDNA LTD
- Company number: 16642361
- Registered office: 124 City Road, London, United Kingdom, EC1V 2NX
- Customer support: info@trail-dna.com
Customer support is available Monday to Friday. We aim to respond to enquiries within 1–2 working days.